Ergun Tercan European Salon's

Cancellation Policy & Procedures

 As one of Denver’s Top Salons we do enforce a strict 24 hour cancellation policy. Appointments changed or cancelled within less than a 24 hour period may incur a cancellation fee of up to 50% of the service cost.

We can hold your appointment for 15 minutes past the scheduled appointment time.  If you are more than 15 minutes late we reserve the right to reschedule your appointment.

If a client has not shown up for their scheduled appointment once before, Ergun Tercan European Salon reserves the right to restrict online booking and may require a 50% deposit to make a new appointment.  The deposit will be applied to your service cost and will be collected when booking the appointment.  This deposit is non-refundable.

If you are not fully satisfied with your service and wish to have an adjustment you must contact the salon within two weeks of the initial appointment to have the service corrected.  Ergun Tercan European  Salon DOES NOT offer refunds.